At Pompuff, we offer a wide range of pillows and cushions that are designed to provide both comfort and health benefits. Our products are made using high-quality hypoallergenic filler and fabric. Specifically, we use kapok as a filler, which is known for its hypoallergenic and anti-bacterial properties. Additionally, our fabric is GOTS certified, ensuring that it is free from harmful chemicals and safe for both you and the environment. Whether you are looking for pillows for neck support, decorative cushions for your living room, or meditation cushions, we have a variety of options to suit your needs. Our products are thoughtfully crafted to promote a healthy and sustainable lifestyle while offering the utmost comfort.

Our pillows and cushions at Pompuff are expertly crafted with sustainability in mind. We use organic kapok as filler, a natural and eco-friendly alternative to traditional pillow fillers. Kapok is a silky, resilient fiber from the seed pods of kapok trees, providing a comfortable and supportive feel for our products. Additionally, we use GOTS (Global Organic Textile Standard) certified fabric as the outer layer of our pillows and cushions, ensuring that we maintain a high standard of quality and environmental responsibility in every aspect of our production process. With Pompuff, you can trust that your home goods are not only beautifully designed but also ethically sourced and sustainably made.

At Pompuff, we understand the importance of finding the perfect pillow or cushion to suit your individual needs. That's why we offer products with a unique feature - a zipper that allows you to easily insert or remove the filler material (kapok) to adjust the firmness or softness according to your preferences. Whether you prefer a firmer pillow for neck support or a softer cushion for relaxation, our customizable products provide the flexibility to cater to your specific needs. Additionally, our options of sizes ensure that you can find the perfect size to complement your home decor. We are committed to providing high-quality, customizable home goods that are tailored to your comfort and satisfaction.

Yes, we understand the importance of offering products suitable for individuals with sensitivities. That's why we exclusively use organic kapok as filler and GOTS certified fabric for our home goods. Organic kapok is naturally hypoallergenic, antimicrobial, and resistant to mold, making it an ideal choice for those with allergies or sensitivities. Additionally, our GOTS (Global Organic Textile Standard) certified fabric ensures that our products are free from harmful chemicals and dyes, providing a safe and hypoallergenic option for our customers. We are committed to providing high-quality, hypoallergenic home goods that promote a healthy and comfortable living environment for all individuals.

Yes, we offer the option to purchase pillow covers separately from our wide range of home goods products. You can browse through our website or visit our store to explore our diverse collection of pillow covers in various sizes, patterns, and designs. Whether you're looking to update your existing decor or simply want to switch up the look of your pillows, our selection of pillow covers allows you to mix and match to suit your style and preferences. Additionally, our pillow covers are made with high-quality materials, ensuring durability and easy maintenance. Feel free to explore our range and find the perfect pillow covers to enhance the comfort and aesthetics of your living space.

We offer a variety of sizes for our pillows and cushions to cater to your specific needs. Our pillow sizes include King size, measuring 51X76cm or 20X30in, and Standard size, measuring 46X69cm or 18X27in. For cushions, we have Standard size at 40X40cm or 16X16in, as well as Small size at 30.50X30.50cm or 12X12in. Additionally, we offer Bolster sizes, including a Standard size at 60X30cm or 24X12in, and a Small size at 45X20cm or 18X8in. With these options, you can find the perfect fit for your home decor and comfort preferences.

To keep your cushion fresh and clean, follow these simple steps: Every three months, take off any covers or protectors and let the pillow breathe in the sun and air for an hour on each side. You can also gently vacuum the cushion to remove any dust or dirt. If you need to fluff up the cushion you can put it in the dryer on a no-heat or air-only setting. However, the best way to refresh the cushion is to use the natural power of the sun and air. If your cushion gets stained or smelly, you can use a mixture of one part distilled white vinegar and three parts water to spray on the affected area. Then, place the cushion in direct sunlight and let it dry completely. You may need to repeat this process a few times until the stain or odor is gone. Alternatively, you can use a non-toxic spot cleaner or odor remover as instructed on the label. Make sure the cushion is fully dry before using it again. Do not dry clean your cushions, as this may damage the natural fibers.

We want you to be happy with your purchase of our cushions. We want you to be happy with your purchase of our cushions. However, we understand that sometimes you may need to return or exchange an item. That's why we offer a 10 days return and refund policy for our cushions. If you are not satisfied with your cushions, you can return it to us within 10 days of receiving it, as long as it is in its original condition and packaging. To initiate a return, please contact our customer service team at info@pompuff.com and provide your order number and reason for return. We will send you a prepaid return label and instructions on how to pack and ship your item. Once we receive your returned item, we will inspect it and process your refund within 5 business days. We will refund the full amount of your purchase, excluding the original shipping cost, to the same payment method you used to place your order. Please note that we do not accept returns or refunds for cushions that have been used, washed, damaged, stained, or altered in any way. If you received a defective or incorrect item, please contact us within 10 days of receiving it and we will replace it or refund you at no extra cost. You will need to provide proof of purchase and photos of the issue. We appreciate your business and hope you enjoy our cushions. If you have any questions or concerns, please feel free to contact us at any tims. However, we understand that sometimes you may need to return or exchange an item. That's why we offer a 10 days return and refund policy for our pillows. If you are not satisfied with your bolsters / rolls, you can return it to us within 10 days of receiving it, as long as it is in its original condition and packaging. To initiate a return, please contact our customer service team at info@pompuff.com and provide your order number and reason for return. We will send you a prepaid return label and instructions on how to pack and ship your item. Once we receive your returned item, we will inspect it and process your refund within 5 business days. We will refund the full amount of your purchase, excluding the original shipping cost, to the same payment method you used to place your order. Please note that we do not accept returns or refunds for cushions that have been used, washed, damaged, stained, or altered in any way. If you received a defective or incorrect item, please contact us within 10 days of receiving it and we will replace it or refund you at no extra cost. You will need to provide proof of purchase and photos of the issue. We appreciate your business and hope you enjoy our cushions. If you have any questions or concerns, please feel free to contact us at any time.

No, we currently do not offer international shipping. Our online home goods store caters to customers within India. We are committed to providing high-quality home goods and delivering exceptional customer service to our local market.

Yes, we are committed to using sustainable and eco-friendly materials in all our products. Our fillers are made with organic kapok, which is a natural, sustainable, and biodegradable material. Additionally, the outer fabric of our products is GOTS (Global Organic Textile Standard) certified, ensuring that it is made from organic fibers and meets strict environmental and social criteria during production. By using these materials, we prioritize the well-being of our customers and the environment, providing high-quality home goods that are both luxurious and environmentally responsible.

Once an order is placed, it typically takes 1-2 business days for us to process the order and prepare it for shipment. Once the order is processed, shipping times may vary depending on the shipping method selected at checkout and the destination of the package. We offer standard and expedited shipping options to accommodate our customers' needs. Additionally, we provide tracking information for all orders so that our customers can monitor the progress of their shipments. Our goal is to ensure timely delivery while maintaining the quality and integrity of our products.

Absolutely! Once your order has been shipped, you will receive a confirmation email with a tracking number and a link to track your package. You can simply click on the link or enter the tracking number on our website to keep an eye on your order every step of the way. We understand the importance of knowing where your package is, so we make sure to provide you with the necessary tools to track it easily. If you have any issues or questions about tracking your order, feel free to reach out to our customer support team for assistance.

We offer a variety of convenient and secure payment options to make your shopping experience smooth and hassle-free. We accept all major credit and debit cards, including Visa, MasterCard, American Express, and RuPay. In addition, we also support payments through popular digital wallet services such as Paytm, PhonePe, Google Pay, and Mobikwik. For added convenience, we have incorporated the use of UPI (Unified Payments Interface) and net banking for seamless transactions. Rest assured, all payments made on our website are securely processed by Razorpay, ensuring the highest level of security and reliability. With these diverse payment methods, we aim to cater to our customers' preferences and provide a seamless shopping experience for all.

Yes, you can send us an enquiry for bulk orders and we shall provide the best possible discount. Use the enquiry form available on our website and our team will get back to you with a tailored offer. We understand the needs of businesses and individuals looking to purchase in bulk, and we are committed to providing competitive pricing and excellent customer service. At Pompuff, we value our customers and strive to make the bulk ordering process smooth and cost-effective for you. Thank you for considering Pompuff for your bulk order needs.

We take customer support seriously and are committed to addressing any questions or issues you may have. You can reach out to us by emailing info@pompuff.com or calling us at 9373776833. Our dedicated customer support team is available to assist you with any inquiries, concerns, or feedback you may have regarding our products, orders, shipping, or any other related issues. We strive to provide prompt and personalized assistance to ensure that your experience with Pompuff is as smooth and satisfying as possible. Your satisfaction is our top priority, and we are here to help you every step of the way.